WE OFFER FREE SHIPPING ON ALL ORDERS OVER  50 EUR / 350 DKK / 44 GBP / 59 USD.

 

SHIPPING FOR ORDERS BELOW THE ABOVE AMOUNT STARTS AT 4,95 EUR.

 

DHL IS OUR PRIMARY COURIER, BUT WE MAY USE ALTERNATE GROUND SHIPPING METHODS.

 

IN-STOCK ITEMS WILL BE SHIPPED THE FOLLOWING BUSINESS DAY AND WILL NORMALLY ARRIVE WITHIN 5-7 BUSINESS DAYS AFTER BEING SHIPPED. (EXCLUDES WEEKEND AND HOLIDAYS).

 

MERCHANDISE PURCHASED FROM DANISH ENDURANCE MAY BE RETURNED WITHIN 14 DAYS OF PURCHASE. MANUFACTURER’S GUARANTEES MAY VARY DEPENDING ON THE PRODUCT, BUT REGARDLESS, IF YOUR ARE UNHAPPY WITH THE PRODUCT, PLEASE SEND US AN E-MAIL AND WE WILL REPLACE THE PRODUCT OR REFUND YOUR MONEY WITHIN 14 DAYS OF WHEN YOU PURCHASED IT.

 

ALL RETURNED MERCHANDISE MUST BE IN ORIGINAL RESELABLE CONDITION AND IN THE ORIGINAL MANUFACTURER’S LABELED PACKAGING.

 

REFUNDS ARE NOT ISSUED EXCEPT IN THE CASE OF DAMAGED OR DEFECTIVE MERCHANDISE. RETURNS MUST BE AUTHORIZED IN ADVANCE BY PHONE OR E-MAIL.
E-MAIL US, AND WE WILL ISSUE A RETURN AUTHORIZATION NUMBER. NO RETURNS WILL BE ACCEPTED WITHOUT A RETURN AUTHORIZATION NUMBER. RETURNED ITEMS SHOULD BE REPACKAGED SECURELY IN AN OUTER CARTON AND MUST INCLUDE A COPY OF YOUR INVOICE AND YOUR RETURN AUTHORIZATION NUMBER.

 

YOU WILL BE RESPONSIBLE FOR RETURN SHIPPING CHARGES UNLESS THE RETURN IS DUE TO OUR SHIPPING ERROR OR THE PRODUCT IS DAMAGED OR DEFECTIVE. PLEASE RETAIN TRACKING INFORMATION FOR YOUR SHIPPING, AS WE CANNOT ASSUME RESPONSIBILITY FOR RETURN PACKAGES LOST IN TRANSIT.

 

RETURNED ITEMS ARE TO BE SENT TO OUR WAREHOUSE:

 

DANISH ENDURANCE WEBSHOP
GRAMRODEVEJ 13
7130 JUELSMINDE
DENMARK.

 

IF YOU HAVE ANY QUESTIONS REGARDING YOUR ORDER, YOU MAY E-MAIL OUR CUSTOMER SERVICE STAFF AT: support@danishendurance.com

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